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Setting up your organisation

To run competitions on myStage you need an organisation. You can create one yourself, either when you sign up or later from your profile menu. Once it is created, the admin dashboard shows an Account Setup checklist to help you finish setting it up.

Sign up to host competitions

If you don't have a myStage account yet, you can create your account and your organisation at the same time.

1 . On the myStage home page, click Get Started in the Run a competition panel. You can also click Create an account on the login page.

2 . Fill out your details: First name, Last name, Date of birth, Email address, Password and Confirm password.

Note

Passwords must be at least 8 characters long, and contain at least one uppercase letter, one lowercase letter and one number.

3 . Choose an Account type.

4 . Click the Host competitions option, then enter your Organisation name (e.g. Bayside Dance Academy).

Host competitions option on the sign up page

5 . Accept the terms and conditions and the privacy policy, then click Create account.

6 . Check your email and follow the instructions to verify your account.

7 . Log in. Because you are now the administrator of your new organisation, you are taken straight to the admin dashboard.

Create an organisation from an existing account

If you already have a myStage account (for example, as a parent), you can create an organisation from your profile menu.

1 . Log in, and click your name in the menu bar.

2 . Click Create Organisation.

3 . Enter the Organisation Name and click Create.

Create Organisation dialog

You are taken to your new organisation's page, where you can add your contact details, logo and other information.

Note

Creating an organisation makes your account an administrator account for that organisation.

When your organisation is created, myStage sets up some starting data for you:

  • Places: 1st, 2nd, 3rd, Highly Commended, Honourable Mention and Special Mention
  • Roles: Registration, Stage Manager, Adjudicator, Chairperson and Administrator

You can change these in Reference Data. See System Overview.

Welcome banner

The first time you open the admin dashboard, a Welcome to myStage banner is shown. It has links to the help page, this documentation, and the contact page if you'd like onboarding support.

Click Dismiss to hide the banner. Once dismissed, it is hidden for everyone in your organisation.

Account Setup checklist

The Account Setup checklist is shown at the top of the admin dashboard until every item is complete. It shows how many items are complete, and has a button next to each item that still needs doing.

Account Setup checklist

Click the checklist heading to collapse or expand it.

Item What it checks Button
Add a phone number Your organisation has a phone number Organisation settings
Add your organisation address Your address has line 1, city, state and postcode Organisation settings
Add bank account details Account name, BSB and account number are all entered Organisation settings
Choose a plan Your organisation has a current plan View plan
Set your timezone A timezone is set for your organisation Set timezone
Create your first event Your organisation has an event that hasn't finished yet Start event wizard

When all items are complete, the checklist is no longer shown.

Organisation details

Your organisation page shows your logo, organisation details and banking details. To open it, click Organisation in the Competition menu on the admin dashboard, or click Organisation settings on the checklist.

Organisation page

To change your details:

1 . Click Edit.

2 . Update your details. Phone and State are required.

Field Description
Code Short code for your organisation. It is used in your landing page address
Name Your organisation name
Contact Name Main contact person
Primary User The main administrator account for your organisation
Website Your website address
Email Contact email address
Phone Contact phone number
Address Line 1, Line 2, City, State and Postcode
Banking Details Account Name, Account BSB and Account Number
Active Whether the organisation is active
Public Visible (on org lists) Show your organisation on public organisation lists
File Retention (days after event ends) Uploaded files, such as music, are automatically deleted this many days after the event end date

3 . Click Save changes.

Check your bank details

myStage does not verify the account details you enter. Incorrect bank details may lead to lost payments if they are sent to the wrong account.

To change your logo, click the logo image (or the camera icon) on the organisation page, choose an image, crop it and click Crop.

Landing page

The organisation page shows a link to your landing page. Click Edit Landing to change what is shown on it.

Timezone

Event entry open and close times are interpreted in your organisation's timezone. Set it before you open an event for entries.

To set it from the dashboard:

1 . On the Account Setup checklist, click Set timezone.

2 . Choose your Timezone and click Save Timezone.

Set Organisation Timezone dialog

You can change it later under System Configuration > Organisation > Timezone. Click Save Changes when you are done.

Warning

If you change the timezone, existing entry open and close times on your events are interpreted in the new timezone. Review your events and update the times if needed.

Plan and storage

Your plan sets your hosting plan and storage allowance. Plans are set up by the myStage team. If the checklist shows Choose a plan, contact the myStage team to get set up on a plan.

To see your plan, click View plan on the checklist, or open Finance from the Configuration menu and click Current Hosting Plan.

The plan page shows:

  • Plan Details: auto renewal, start and end dates, billing period, payment method, your Hosting Plan (entry range and monthly fee) and your Storage Plan (storage allowance in GB and monthly fee)
  • Last 12 Months: the number of entries, and the storage uploaded (including files that have since been deleted)

The Storage section of the Finance page shows how much of your storage allowance you have used. Storage is used by files competitors upload, such as music.

Tip

If you are running low on storage, reduce the File Retention days on your organisation, or contact us about a larger storage plan.

Switching organisations

If you manage more than one organisation, the admin dashboard shows an Organisations menu. Click Switch Organisation, then click Switch to next to the organisation you want to manage.